Introduction:

Welcome to my inaugural post on Records Management Resource (RMR).  I hope as we move forward together that you find the content beneficial, practical, and applicable.  The inaugural post addresses a subject that based on my experience I feel warrants the initial attention.

An objective (one of many) of this website is to provide my RIM colleagues with information that you can use and apply within your organization to help you check-off the RIM foundational issues so that you bolster and advance your RIM program.

Over the years I have authored two books, numerous articles, presentations, and have served in different capacities with the ICRM, ARMA, and AIIM directed at addressing RIM fundamentals.  I want to share this information with you. My goal is to give back to the RIM profession and help educate where I am able.  What I ask in return, is to contact me (via the “Contact” tab) on my site. Please let me know how I can help, what topics you are interested in knowing more about, and spreading the word of the site to your RIM colleagues. This includes both RIM fundamentals as well as other topics. Now, let’s get on with the topic…

The RIM Fallacy:

This post is not a protest of Records & Information Management (RIM), as the blog title may suggest, just the opposite. It is a matter that I think should be addressed, discussed, and serve as a starting point for many RIM professionals and their organizations.

So, what do I mean by “The RIM Fallacy”? It means a misconception that all organizations in 2020 have, or should have, their RIM act together. By having your RIM act together, I mean that your organization has the RIM fundamentals in the rear-view mirror and your attention now is focused on more advanced RIM matters.  By RIM fundamentals I mean:

  • You have received initial and ongoing executive/senior-level support, including budget and staffing for the RIM program
  • The completion of physical and electronic records inventories – you know what records and information you have, where it is stored, and what content needs to be managed
  • A distinction and identification has been made between company records and non-record content and both categories are managed
  • The records retention schedule is current and accommodates for all organizational (corporate and field) records, both physical and electronic
  • Records and information repositories have been identified for physical (onsite and offsite) and electronic records and information
  • A policy has been drafted/updated, reviewed, and published
  • You have created organizational awareness of RIM – your company knows they have a RIM department and who to contact with issues
  • Employees have been initially trained and refresher training is in place for existing processes/procedures and new initiatives
  • Procedures are in place for information hold orders
  • Program auditing mechanisms exist and occur

The aforementioned items are considered the foundation of a solid RIM program. Not to put anyone on the spot, but are you able to check off all the items?  If you are an employee of a highly regulated organization or governmental entity, the answer may be yes.  However, based on my experience and interaction with private industry colleagues, the answer many times is still no.

The intent of my website and blog is to not only cover RIM fundamentals but to also address what may be considered more advanced RIM topics. Also, my intent is not to just blog at you but to make the process interactive, letting me know what is important to “YOU”. What fundamental (and other) issues are still pain points for you and your organization? What information can I provide that allows you to position yourself to advance your RIM program?

Over the upcoming weeks, I will post more presentations to the “Topics” page, and regular blog posts.  If you find the content helpful, please use it and give me your feedback. As I move forward with the site, I plan to reach out to experts in our field and have them “Guest” blog to provide additional, meaningful insight.

In closing, I hope you and your loved ones stay safe and healthy. Also, if anyone is interested about the dog in my website logo – I can explain it.

 

Sincerely,

Blake E. Richardson, CRM